HQN Podcasts

Exploring the Transparency, Influence and Accountability Standard

Residents' Network associates Jane Eyles and Rob Gershon look at the Regulator of Social Housing's Transparency, Influence and Accountability Standard and what impact it has had nearly 12 months on from its introduction.

It's good to talk - how to communicate with tenants about rent

Jon Land talks to Laura Kilby, a professor of discursive psychology at the University of the West of Scotland, about what makes for effective rent-related communication between social housing landlords and tenants. Laura is an expert in the use of qualitative research methods to examine verbal and written communications and has recently been involved in Sheffield Hallam University's Holding on to Home research project looking into tenancy sustainment in the social housing sector.

A holistic approach to tenancy sustainment

Jon Land talks to Mark Manns and Kyle Lane from Sovini Group about their approach to sustaining tenancies that goes way beyond ensuring the rent is paid on time.
 

EV charging for homes without driveways

In this podcast, Jon Land talks to Gary Kinzett from Gul-e, an ingenious solution that gives residents who live in properties without driveways the ability to charge their electric vehicles conveniently at home.

Contract management in social housing

In this podcast, Mica Joseph, Head of Estates Management at Notting Hill Genesis, talks to Martin Wood, Head of Capital Investment at Platform Housing Group, about the contract management challenges facing the social housing sector.

Board assurance on health and safety

In this podcast, Jon Land talks to Nichola Harrison about the increased regulatory pressures boards face on health and safety and how boards should seek assurance on some quite technical issues. Nichola is a leading health and safety professional who has been working in housing and other sectors in recent years and serves on a number of housing association boards.

Recruitment trends in social housing: Episode one – current sector challenges

HQN has teamed up with IRIS Recruitment for a new podcast series looking at the recruitment challenges facing the social housing sector. In this first episode, Jon Land talks to Rich Youngman from IRIS about the current recruitment landscape and the key pressure points for landlords in 2025.

Housing under Labour – the verdict so far

HQN Residents' Network associates Jane Eyles and Rob Gershon discuss the Labour government's progress on housing to date, from housebuilding and professionalism to decent homes and Awaab's Law. They also reflect on the first year of Tenant Satisfaction Measures and how they relate to consumer gradings.

Practical approaches to managing antisocial behaviour

In this podcast we explore how social housing providers are managing antisocial behaviour issues in their communities and the rising number of ASB-related complaints. Jon Land is joined by Liz Smith from Stockport Homes, Adam Frame from L&Q, Chris Halliday from South Liverpool Homes and Anne Bentley from Worthing Homes.

The Housing Ombudsman meets survivors of the Grenfell Tower fire

Housing Ombudsman Richard Blakeway talks to survivors of the Grenfell Tower fire in this HQN podcast special.